About

RED APE EFFECT is a FUCKING HOT ROCK BAND.

You can find the Music at www.red-ape-effect.de

RED APE RECORDS is just an online shop for fans and people who want to buy the records and some merchandise stuff.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account?
No. You can use our shopping cart without an account. A PayPal account does make the checkout process slightly easier.

What is your return policy?

Our goal is 100% customer satisfaction. If your product arrived damaged or went missing in the post, get in touch and we’ll make it right.

Shipping

How much does shipping cost?

To determine shipping costs, add the items you’d like to buy to your cart, select your country and click “Update Total.”
Please note that orders shipped outside of Germany may be subject to customs duties and fees levied by the destination country.

Our goal is to get shipments in the post as quick as possible but there may be a delay depending on how well a product sells. If you’re concerned about your order, please get in touch with us and we’ll work with you to get it there as fast as possible.

How soon do orders arrive?
Standard shipping within Germany is approximately 2-4 days. Orders to the UK or Europe may take approximately 5-7 business days. Shipments to the USA may take 10 or more business days, depending on the destination and local customs processing.

What do I do if my order is damaged when it arrives?

We want our customers to be completely pleased with our products and service. If your order is damaged on arrival, we’ll do what we can to make it right.

Reach us at support at this domain and describe your problem. We’ll talk to you then about how to document and photograph the condition of your package and we’ll promptly respond with information about the necessary arrangements.

If there are any questions, just contact us.